Customer Stories and Reviews

    Explore real reviews from clients who've sourced samples from DesignShop. Discover how our design expertise and curated selection have transformed their projects.

    Customer Testimonials

    Based on 300 reviews
    • 5
      268
    • 4
      11
    • 3
      6
    • 2
      6
    • 1
      9
    Verified Buyer

    Shipping isn't exactly next day

    Shipping isn't exactly next day delivery, especially if you order on a weekend due to the restriction of delivering on a weekday. It's nice when the paint samples are placed in a folder so they don't get too bent during shipping.

    DesignShop

    Hi Paula, thank you for your feedback! Orders placed on Friday for overnight delivery are received Monday, unless you pay for Saturday delivery. We truly appreciate your perspective and are always working to improve!

    Verified Buyer

    Great source for everything I

    Great source for everything I need to do my home

    Verified Buyer

    Okay, received 2 of one

    Okay, received 2 of one color? Did I cause the problem😩

    DesignShop

    Hi Patricia, thank you for your feedback. After reviewing your order we see that you ordered two of the Pink Beach (1172) samples. We are more than happy to help you resolve this. Please check your email for a message from support@designshop.com

    Verified Buyer

    Good experience with design shop

    Good experience with design shop My samples came very quickly

    DesignShop

    Hi Christine, thank you so much for your kind words! We're thrilled to hear you had a great experience with us - it truly means a lot. We work hard to provide quality products and service, so your feedback makes our day. We look forward to supporting you again soon!

    Verified Buyer

    Samples expensive, then they couldn't fill order

    Paid too much for samples and then when I decided to order two different wallpapers, DesignShop could not fulfill. Waste of time and money. They refused my request for refund.

    DesignShop

    Hi there, we truly appreciate your feedback. Please check your email for a message from support@designshop.com - we want to resolve this for you, and ensure you have a great experience with us!

    Verified Buyer

    Happy to have a decorators

    Happy to have a decorators insight to offer new suggestions while also verifying my own selections. Great service!

    DesignShop

    Hi Joyce, thank you so much for your kind words! We're thrilled to hear you had a great experience with us - it truly means a lot. We look forward to supporting you again soon!

    Verified Buyer

    Always a great experience! Easy

    Always a great experience! Easy to find the colors I’m looking for on the site. Shipping time is impeccable! Samples always come in perfect condition. Highly recommended!

    DesignShop

    Hi Kelly, thank you so much for your kind words! We're thrilled to hear you had a great experience with us - it truly means a lot. We work hard to provide quality products and service, so your feedback makes our day. We look forward to supporting you again soon!

    Verified Buyer

    Great very attentive to my

    Great very attentive to my design needs. And great samples

    Verified Buyer

    the sample arrived and it

    the sample arrived and it looks great

    Verified Buyer

    We had the tiles in

    We had the tiles in less than 24 hrs which was amazing.