Customer Stories and Reviews

    Explore real reviews from clients who've sourced samples from DesignShop. Discover how our design expertise and curated selection have transformed their projects.

    Customer Testimonials

    Based on 303 reviews
    • 5
      271
    • 4
      11
    • 3
      6
    • 2
      6
    • 1
      9
    Verified Buyer

    The Design Shop quickly sent

    The Design Shop quickly sent the samples I was interested in and we made our decision more quickly.

    Verified Buyer

    Quick delivery!

    Quick delivery!

    Verified Buyer

    Fun to work with

    Fun to work with

    Verified Buyer

    Love love this carpeting and

    Love love this carpeting and need to know how to proceed in ordering.

    Verified Buyer

    Good samples

    Good samples

    Verified Buyer

    Fast shipping and nice size

    Fast shipping and nice size samples but colors were off and there is no return policy for unused samples

    DesignShop

    Hi Ellyn, thank you for your feedback. We're glad to hear you were pleased with the shipping speed and sample sizes. We understand how important color accuracy is when making design decisions. Because color can appear differently across screens, lighting conditions, and environments, samples are intended to help customers evaluate the material and color in person before committing to a large purchase. We understand your concerns regarding our sample return policy and appreciate you sharing your experience, as customer feedback helps us continue improving.

    Verified Buyer

    Fast shipping and perfect sample.

    Fast shipping and perfect sample.

    Verified Buyer

    Painless, samples were packaged well

    Painless, samples were packaged well and arrived in a timely manner.

    Verified Buyer

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    Verified Buyer

    Service was exceptional

    Service was exceptional