Customer Stories and Reviews

    Explore real reviews from clients who've sourced samples from DesignShop. Discover how our design expertise and curated selection have transformed their projects.

    Customer Testimonials

    Based on 304 reviews
    • 5
      272
    • 4
      11
    • 3
      6
    • 2
      6
    • 1
      9
    Verified Buyer

    Never got the sample.

    Never got the sample.

    Verified Buyer

    Great experience, beautiful selections.

    Great experience, beautiful selections.

    Verified Buyer

    My ordering process was very

    My ordering process was very easy and it arrived in a very timely manner.

    Verified Buyer

    I had a great experience

    I had a great experience with Design Shop. A great way to see paint colors with swatches. Great idea.

    Verified Buyer

    Great service

    Very good service answer flexible to my needs

    Verified Buyer

    Shipping was great. Ordered one

    Shipping was great. Ordered one day and received the next. Hoping i can decide on which of the two beautiful tiles i received

    Verified Buyer

    Best help in design

    Yes very much

    Verified Buyer

    Disappointed

    Wish your tile samples were bigger to get a better idea/reflection of what it will actually look like.

    DesignShop

    Hi Michelle, thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations. We do our best to represent samplize size clearly online, but we understand that sometimes they may look or feel different in person. Please feel free to reach out to us at support@designshop.com — we’d be glad to help however we can.

    Verified Buyer

    Excellent customer service - Indigo color sample

    I received my sample very quickly and it made an important difference in our decision-making process. The color is nice but if we had not ordered the sample, we would have chosen the wrong color. The shipping cost from Design Shop was also less than their competitors, which I also appreciate.

    DesignShop

    Hi Anastasia, thank you for your wonderful feedback! We’re so glad to hear you had a great experience. If you ever have any questions or need assistance, please don’t hesitate to reach out.

    Verified Buyer

    Fabulous service! Never received samples

    Fabulous service! Never received samples from other places so fast. All the samples were large and beautifully wrapped. Included with each sample was a card that provided description of the product and a bar code that allows you to quickly access all other needed information. I’ve never seen such a wonderful presentation when it comes to tile samples.

    DesignShop

    Hi Svetlana, thank you so much for your feedback! We're thrilled to hear you had a great experience with us. We work hard to provide quality products and service, so your feedback makes our day. We look forward to serving you again soon!